Influence, and how to get it

We would all like to be seen as trusted, valued partners in our jobs. But the reality is sometimes you have to earn the right to do your job. Frustrating, I know, but true. In lieu of instant, unlimited trust and confidence from our “customers,” here are a few things we can all do to change the conversation, align perceptions, and gain/exert influence in our current and future roles.

Read more